Compare/PIM/Inriver vs. Salsify

Inriver
vs.
Salsify

Inriver and Salsify are both solid PIM options, but they each have their quirks. Inriver's pretty versatile and packs a lot of features, plus it plays nice with other systems. The thing is, the interface can be a bit clunky for some, and if you're dealing with tons of data, it might lag a bit.

Salsify, though, has a really smooth and easy-to-use design, and it's excellent for managing digital assets and getting your stuff out there. Just a heads up, uploading files can be slow, especially if you have a bunch lined up, and they do take it down for maintenance sometimes.

Basically, you'll want to weigh what your team needs and what kind of budget you're working with before picking one.

Inriver

Flexibility and customizability
A wide range of functionalities that support various aspects of PIM
The system integrates well with other platforms

User interface challenges
Limited usability features (like import/export)
Performance issues with large queries
High pricing

What is Inriver

Inriver PIM is a Product Information Management system designed to centralize and manage product data, offering flexibility and a comprehensive set of features to support businesses in delivering accurate and compelling product information across various channels.

Usecases for Inriver

Suitable for businesses of varying sizes, from small enterprises to large global brands.

Salsify

Clean and intuitive user interface
Effective Digital Asset Management
Robust syndication capabilities to various retailer and distributor channels
Extensive Knowledge Center

Importing files or uploading data can be slow, especially when multiple imports are queued ahead
During scheduled maintenance, the platform may be temporarily unavailable
Additional costs for customizations
Response times for bug fixes can vary

What is Salsify

Salsify is a Product Experience Management (PXM) platform that enables brands, retailers, and distributors to centralize product content, connect across the digital shelf, and automate processes to deliver engaging product experiences across various channels.

Usecases for Salsify

Full

None

Partial

Integration

Inriver

Salsify

Crystallize

Core

Official website

https://www.inriver.com/

https://www.salsify.com/

https://crystallize.com

Core focus

Product Information Management (PIM) with integrated Digital Asset Management (DAM)

Product Experience Management (PXM) platform integrating PIM, DAM, content syndication.

Headless commerce platform with integrated PIM, APIs, and GraphQL

Open-source availability

A proprietary SaaS solution

Deployment options

Cloud-based SaaS

Cloud-based SaaS solution

SaaS (cloud-based) only

Pricing model

Subscription-based with tiered pricing plans

Subscription-based pricing

Free plan / tiered subscription pricing based on usage and features

Target company size

Mid-size to large enterprises

Suitable for businesses of varying sizes

Mid-market to enterprise, especially for developer-driven, headless commerce projects

Technology stack

Cloud-native architecture

API-first, GraphQL-based, headless architecture

Feature breadth

Comprehensive suite including PIM, DAM, syndication, digital shelf analytics

Pxm, PIM, DAM, content syndication, enhanced content, GDSN data pool

PIM + CMS + DAM + headless commerce engine, subscription commerce

DAM (Digital Asset Management)

Integrated DAM

Automatic transcoding to modern formats and streamable video. Served from global CDN.

Commerce capabilities

Integrates with Magento Commerce, SAP Commerce Cloud, Salesforce, etc.

Supports content syndication

Native headless commerce engine, subscriptions, and APIs for flexible frontends

Integrations & ecosystem

Integration Framework for building custom connectors with range of pre made ones

Pre-built connectors and APIs for integration with major ecommerce platforms

Developer-focused integration with frontend frameworks, GraphQL layers for composable commerce

Ease-of-use / UI

User-friendly interface designed for marketers and merchandiser

User-friendly and intuitive interface

Developer-centric interface / technical learning curve but straightforward for dev teams

Scalability & performance

Cloud-native architecture ensures scalability

Cloud-based infrastructure that scales resources according to usage

Scalable, suitable for enterprise performance-driven commerce projects, headless deployments

Primary use cases

Centralizing and managing product information

Centralizing and managing product information, syndicating content across channels, and analyzing digital shelf performance

Building headless commerce experiences with integrated PIM, fast product data APIs, and custom frontends

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Set up a personal 1-on-1 session with an expert at Crystallize to discuss how to level up.

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Data

Cloud native

API integration

REST API

REST API and GraphQL

GraphQL API read and write

Data Import API

GraphQL

Data Import

CSV, XLSX

JSON, CSV, XLS

GraphQL, JSON, CSV, XLS, XML + import SDK in TypeScript

Data export

JSON

GraphQL, CSV, JSON, XLS, XML, TypeScript SDK

Users

User management

Adding, removing, editing, and assigning roles

Roles & permissions management

Granular control over user roles and permissions

Granular control

Notifications

Via event driven Webhooks

User communication

Integrates with collaboration tools to enhance user communication

Intergration

With workflows and Webhooks directly

Product

Multi-tenant support

Revision history

Maintains version history for data objects

Restoring the previous version

Versions of product

Configurable products with variants

Product relations

Products grid

Export to PDF

Multilanguage in product info

Automatic translator

Integrates with translation services

Intergration

Open-source plugin

Multichannel

Digital Asset Management (DAM) cell

Integrated DAM

Automatic transcoding to modern formats

CDN for delivering assets

Scheduling

With configuration and development

Support for SEO

Mass edit action

Product preview

Multichannel preview natively supported

Tech

Built with

Built on Microsoft technologies

TypeScript

Hosting (or Deployments)

Cloud-based deployment via Microsoft Azure

Cloud

Cloud native. API + Web-based access

Licenses

PSA with SaaS

SaaS licensing

Enterprise SLA for Cloud / MIT license for open-source code

Architecture

Cloud-based SaaS

Cloud-native architecture

Event based architecture with horizontal scaling

Integrations

Third-party via API

Pre-built and Third-party via API

Full flexibility to Third-party via API

Toolset

PIM / DAM

PXM / PIM / DAM

PIM / DAM / CMS / Commerce / Subscription

Who is it for?

Enterprise / SMEs

Enterprise / SMEs / Agencies

Pricing

Tiers

No free plan. Fully customizable to your needs

No free tier. Subscription-based pricing, customized based on factors like number of seats, product records, and additional functionalities

Free / Usage-based metered pricing

Support

Community

Email / Tickets

Phone

Depending on plan

Live 24/7

Depending on plan

Training

Available options

Certification / Documentation / Livestreams / Videos / In Person / Online training sessions

DISCLAIMER: The comparison pages on this website are based on publicly available information and are intended for informational purposes only. While we strive to provide accurate and up-to-date content , we make no representations or warranties regarding the completeness or accuracy of the information presented. Readers are advised to consult the official websites of the respective platforms for the most current details, as features and specifications are subject to change without notice.