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Legal Stuff

Crystallize Service Terms

Our ambition with Crystallize is to turn you into an e-commerce hero. These are the Service Terms of Crystallize AS. By using our service you (and your organization) accept them, and we both know our rights and obligations. Our agreement consist of the order form and these appendices:


Our headless API and software as a service (SaaS) based e-commerce and subscription engine, as described in Appendix 1 and on our website ( It will regularly be updated and changed to remain the high quality tool you want it to be.

Support and Maintenance.

In order for you to have the best possible experience and use of Crystallize, we offer industry leading technical support and maintenance, as described in Appendix 2.


The price we charge within each of our subscription programs depends on whether you sign up for 12 months, or one month at a time, and whether you accept our terms as is. See Appendix 3.

General Terms.

These are the standard terms that regulate your use of Crystallize. See Appendix 4.

Data Processing Agreement.

The DPA sets out terms upon which Crystallize will process Personal Data on your behalf – in compliance with the EU General Data Protection Regulation (GDPR). See Appendix 5.