Product Experience Lead
As Product Experience Lead, you will become a master of the Crystallize platform and shape how customers, partners, and the developer community experience our product. You will lead high-impact demos, design onboarding and training journeys, and translate product capabilities into compelling narratives both online and on stage. This role sits at the intersection of product, engineering, and go-to-market — empowering teams and users to fully unlock the value of Crystallize.
Location: Sweden (Remote)
You will:
- Be an integral part of the sales team
- Drive revenue growth by supporting sales cycles, shaping compelling value stories, and helping onboard and activate new customers & partners
- Become a deep product expert and trusted advisor for customers, partners, and internal teams
- Drive and deliver world-class demos, technical walkthroughs, and product storytelling - hereunder build reusable demo environments, playbooks, and enablement assets
- Design and optimize onboarding and training experiences for new users and partners
- Host live sessions, webinars, and speak at events to represent Crystallize publicly
- Collaborate with product, engineering, and marketing, contributing with insights from customer interactions to influence product roadmap decisions
How you can contribute to our team
You bring experience that allows you to both understand technology deeply and communicate its value clearly. We imagine you recognize yourself in several of the following:
- You have a relevant educational background, for example a bachelor or master in a related field.
- You have a strong engineering or technical evangelist background.
- You communicate complex topics in a simple and structured way. Both in writing and on stage.
- You have a business mindset and understand customer needs, pain points, and opportunities.
- You speak and write Swedish fluently.
- You are based in Sweden.
- You are curious, self-driven, and enjoy learning new concepts and sharing knowledge with others.
- You have hands-on experience with modern frontend development. JavaScript, React, GraphQL.
- You are comfortable running demos, workshops, and training sessions for technical and non-technical audiences.
Nice to have
- Experience with eCommerce platforms, PIM, CMS, or digital product data.
- Familiarity with modern headless architectures.
- Prior experience in sales engineering, product enablement, developer relations or similar roles.
Looks like fun, right?
Being a Product Experience Lead at Crystallize truly is. If this interests you, do not hesitate to fill the form below. We will be in touch as soon as humanly possible.