Commercetools is widely praised for its enterprise-grade, highly customizable, headless architecture built on MACH principles, which gives teams great flexibility — whereas Norce is seen as offering strong built-in features (especially around pricing, PIM, and regional integrations) with somewhat less architectural complexity.
Modern docs + legacy STORM/Jetshop docs makes it hard
Integration gaps (good locally)
What is Norce
Norce Commerce is a Scandinavian, Azure-hosted, commerce platform with built-in PIM and pricing that lets B2B/B2C brands compose their own stack using best-of-breed integrations. Two solutions, STORM / Jetshop, merged into what is Norce today.
Usecases for Norce
B2B manufacturers/distributors needing complex price lists, customer-specific terms, and large catalogs.
Commercetools
Microservices-based
Robust enterprise features
Flexible integration
Customization overhead
Less emphasis on content storytelling
Higher costs
What is Commercetools
commercetools is a cloud-native, headless commerce platform that delivers an API-first, microservices-based architecture for building modern, scalable ecommerce solutions. It’s designed to provide complete flexibility by decoupling the backend commerce engine from the frontend presentation layer, allowing companies to create custom digital experiences.
Usecases for Commercetools
Tailored for enterprises looking for a modular, cloud-native commerce platform for complex architectures.
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Docs / Help center / Solution partners / Academy training
Email / Professional Support / Community
Slack / Community / Dedicated account manager (Enterprise)
Documentation quality
Modern docs exist, but some legacy Jetshop/STORM docs remain (fragmentation)
Detailed / Developer-focused
Comprehensive, well-organized
Additional resources
Blog / webinars / videos / ebooks
API Documentation / Tutorials / Guides
Livestream videos / API Reference / Developer guides
Community
Community and forums
No public forum
Growing and Active
Growing and Active (Slack)
Professional training
Norce Academy
Certification programs
Not publicly advertised (training available)
DISCLAIMER: The comparison pages on this website are based on publicly available information and are intended for informational purposes only. While we strive to provide accurate and up-to-date content , we make no representations or warranties regarding the completeness or accuracy of the information presented. Readers are advised to consult the official websites of the respective platforms for the most current details, as features and specifications are subject to change without notice.
Built-in PIM for complex assortments
Limited customizability / Scalability constraints (from legacy reviews)
Partial
Integration
