Any order placed successfully via the Order API ends up in the fulfilment pipeline, which you can access from the PIM user interface under the Fulfilment section. A pipeline can have any number of stages, as shown in the image below.
Assign Order to a Pipeline
Assigning an order to a pipeline is as simple as dragging and dropping it to the pipeline you wish to add it to. Keep in mind that you can assign a single order to multiple pipelines, as shown in the video below.
Change Pipeline Stage
Changing the pipeline stage is equally easy. Head over to the pipeline and simply drag and drop orders to any of the pipeline stages. Pipeline stage changes can also be done using the PIM API, which will be discussed in upcoming sections.
You can then add in a webhook that fires whenever the pipeline stage for an order is changed. A good example would be updating your customer via email regarding any updates on their order. The image below shows a webhook that sends every detail related to the order any time there’s a change in the pipeline stage.